About

New England based InTech Scientific Solutions was launched in 2016 by Ian McKenna. Ian is factory trained and has over 20 years customer and field service experience supporting Agilent LC and LCMS products. Any Agilent LC or LCMS can be supported, as an LCMS system expert, he specializes in supporting high-end instrumentation such as the RapidFire, SQ and SQ mass-based fraction collection, QQQ, TOF and QTOF systems.

InTech’s mission is to provide you with timely, high quality hardware and software support with personalized customer service.  When calling us, you will get to speak with an engineer directly who will carefully listen to your concerns and offer any potential insights to your issue. If it is determined that you will need onsite help we will use this information along with our laboratory, technical and application experience to apply a holistic approach and employ strategies that resolve your difficult issues quickly and fulfill our mission.